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Frequently Asked Questions

What are the shipping options?

Standard shipping is sent through Canada Post Oversized Lettermail. This can take anywhere from 4-7 business days.

 

Everything on our site is Made-to-Order so please allow for 2-3 days for us to make, package, and ship. During busy times, it may take up to a week for us to get to your order. You will be sent an email confirmation when your package ships.

If you require a faster shipping method, please contact us. We are happy to accommodate. 

What is your return policy?

We are happy to accept returns of unworn products.

The customer must pay for return shipping.

Please contact us if you would like to return your purchase.

Why are you called Goldfsh?

The name Goldfsh comes from our love of gold and fashion (shortened to fsh). In Chinese culture, goldfsh, particularily Koi fish are symbols of good luck and good fortune.

Can I get a custom product?

We are happy to accept custom orders. Please email us, use the chat function, or DM us on Instagram!

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